Frequently Asked Questions about the Pass

Q: What properties and tourist attractions are covered by the Great British Heritage Pass?
A: You can visit almost 600 properties and attractions around Britain with your Great British Heritage Pass, including Stonehenge, the Roman Baths & Pump Rooms, Edinburgh Castle, Leeds Castle, Shakespeare’s Birthplace and so much more. For a full list visit our Featured Attractions section.

Q: Are the properties open all year?
A: All properties are open from spring to autumn but some are shut in winter (usually November to March), so it's always advisable to check before you go. Larger properties are generally open throughout the year. Opening times are given in the Guide, provided free with your Pass.

Q: How do I find my way around all the Great British Heritage Pass properties?
A: Use the Interactive Map on this website to plan where you want to go and what route to take on your trip. When you buy your Great British Heritage Pass you will also receive a printed map which you can take with you on your trip. For ideas on how to get around the United Kingdom, visit our Getting Around page.

Q: Who do all the properties belong to?
A: Properties are either in independent ownership, state-owned, or belong to/ are members of The National Trust, The National Trust for Scotland , English Heritage, CADW (Welsh Historic Monuments), Historic Scotland , Treasure Houses of England , Historic Houses Association or Historic Royal Palaces.

Q: How much does the Great British Heritage Pass cost?
A: If you are buying for individuals, choose between the 4-Day Pass at £45.00, the 7-Day Pass at £65.00, the 15-Day Pass at £85.00 and the 30-Day Pass at £115.00.

If you are buying for a family (up to two adults and three children under the age of 15) choose from the 4-Day Pass at £99.00, the 7-Day Pass at £143.00, the 15-Day Pass at £187.00 and the 30-Day Pass at £253.00.

Q: Can I buy a child’s Great British Heritage Pass for my children?
A: At present, there is just one type of pass available for individuals, but there is also the Family Pass for groups of up to two adults and three children up to the age of 15 years.

Q: Do you offer any concessions?
A: There are no concession rates on the Great British Heritage Pass – it is such a good value already! You can see nearly 600 properties from less than £4.00 per day.

Q: How long is the Great British Heritage Pass valid for?
A: Choose the duration that suits you from a selection of 4-days, 7-days, 15-days or 30-days.

Q: When can I start using my Great British Heritage Pass?
A: You can start using your Great British Heritage Pass whenever it suits you. It is designed to be used on consecutive days and will be validated on the date you visit your first property. You will also be asked to sign it at the visitor reception of the properties.

Q: Is the Great British Heritage Pass available to everyone?
A: No - the Great British Heritage Pass is available exclusively to international visitors to Britain.

Q: What happens if I buy my Pass at the end of the year?
A: If you buy your Great British Heritage Pass at the end of one calendar year, it can be used in the first few weeks of the following year. Properties should accept the Pass but it's at their discretion. If you have a problem, please visit a Tourist Information Centre that sells the Pass.

Q: Is it safe to buy the Great British Heritage Pass online?
A: Yes – we use secure encryption functionality to ensure your personal details such as credit card number are kept safe and unobtainable by others when buying online. If you would like to find out more about secure ordering visit our provider, www.secpay.com

Q: If I buy online, how will I get my Great British Heritage Pass?
A: You can choose whether you want your pass sent to your home before you travel or to pick the pass up once arriving in Britain. For details on the available options, visit our Shipping page.

Q: What happens if my Pass is lost or stolen?
A: If you lose your Pass, it cannot be replaced or refunded. If this happens, we would advise that you claim on your travel insurance.